Fundraising101™ Privacy Policy
Updated January 2026
1. Introduction
This privacy policy explains how Fundraising 101 Services Limited (Company Number SC533591) trading as Fundraising101™ (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website, purchase our educational courses, or otherwise interact with our services.
Data Controller: Fundraising 101 Services Limited (Company Number SC533591) trading as Fundraising101™ Registered Address: 4 Royal Crescent, Glasgow, G3 7SL, United Kingdom Contact: robert.hokin@fundraising101.academy or +44 7957 201 203
This policy affects your legal rights and obligations. Please read it carefully. If you have questions, please contact us using the details above.
2. Personal Data We Collect
We collect, process, store and use personal data when you:
- Register for or purchase our educational courses and programs
- Create an account on our platform
- Subscribe to our newsletters or communications
- Apply for scholarships or funding programs
- Contact us with inquiries or feedback
This data may include your name, email address, postal address, telephone number, company information, payment information, and any other information you provide to us.
Data Accuracy: All personal data you provide must be true, complete and accurate. If you provide inaccurate or false data, and we suspect or identify fraud, we will record this.
Third Party Data: If you provide us with personal data about other people (e.g., when registering colleagues for courses), you confirm that you have notified them of this privacy policy and, where necessary, obtained their consent.
3. Data We Automatically Collect
When you visit our website, we automatically collect technical information including:
- Device information (unique ID, type, browser, operating system)
- Usage data (pages visited, time spent, navigation patterns)
- Location data (IP address, timezone, language preferences)
- Referral source and marketing attribution data
We collect this information using cookies and similar technologies (see Section 8). We use this data on an anonymised basis to improve our website, courses and services, and for analytical and research purposes.
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
Contract Performance: To deliver the educational courses and services you have purchased, including providing course access, issuing certificates, processing payments, and handling customer service inquiries.
Legitimate Interests: To improve our services, enforce our terms and conditions, comply with regulatory requirements (including anti-money laundering), conduct audits, prevent fraud, and inform you of changes to our policies.
Consent: Where you have opted in to receive marketing communications, participate in surveys, or provide testimonials.
Legal Obligation: Where we must process your data to comply with legal or regulatory requirements.
5. Marketing Communications
If you opt in to receive marketing communications, you consent to us sending you newsletters, course updates, educational content, surveys, and information about new programs.
You can opt out at any time by:
- Clicking “unsubscribe” in any marketing email
- Contacting us at robert.hokin@fundraising101.academy
- Updating your preferences in your account settings
Please allow up to 5 business days for opt-out requests to take effect. We will retain a record of your consent preferences.
6. Who We Share Your Data With
We may share your personal data with:
- Service providers and sub-contractors: Including payment processors, email service providers, learning management systems, IT service providers, accountants, auditors and legal advisors
- Legal and regulatory authorities: Where required by law or regulation, including for anti-money laundering processes
- Business transfers: In connection with any merger, sale, restructuring, financing, or acquisition of our business
- Third parties: To protect rights, property, or safety where legally permitted
We require all service providers to respect the security of your personal data and process it only in accordance with our instructions and applicable law.
7. International Data Transfers
Some of your personal data may be stored or transferred outside the United Kingdom for legitimate business purposes (e.g., if our service providers or servers are located internationally).
Where we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the UK Government
- Adequacy decisions recognising equivalent data protection standards
- Other mechanisms approved under UK data protection law
8. Cookies and Tracking Technologies
Our website uses cookies – small text files placed on your device to enhance your experience and help us understand how our website is used.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function (e.g., remembering your login, shopping cart)
Performance Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
Functional Cookies: Remember your preferences and personalise your experience
Marketing Cookies: Track your activity across websites to deliver relevant advertising (only with your consent)
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Google Analytics cookies collect anonymous usage data; you can opt out by disabling persistent cookies in your browser.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or damage, including:
- Secure server storage with encryption
- SSL/TLS encryption for payment transactions
- Regular security assessments and updates
- Access controls and authentication requirements
- Staff training on data protection
Where you have chosen a password, you are responsible for keeping it confidential. While we take all reasonable steps to secure your data, no system is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Require us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal obligations)
- Restriction: Request that we restrict processing in certain circumstances
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for marketing or other processing (where consent is the lawful basis)
To exercise these rights, please contact us at robert.hokin@fundraising101.academy. We may charge a reasonable administrative fee if your request is manifestly unfounded or excessive.
If you have complaints about how we handle your personal data, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
11. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Active accounts: Until you close your account or request deletion
- Course participants: For 7 years following course completion (to maintain records and issue replacement certificates)
- Marketing subscribers: Until you opt out of communications
- General inquiries: For 6 months following contact to respond to any follow-up queries
- Financial records: For 7 years to comply with tax and accounting regulations
After the retention period expires, we will securely delete or anonymise your personal data unless we are legally required to retain it longer.
12. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. When you leave our website, we encourage you to review the privacy policy of any site you visit.
13. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
14. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of material changes by:
- Posting the updated policy on our website with a new “Updated” date
- Sending you an email notification (if you are a registered user)
- Displaying a prominent notice on our website
Your continued use of our services after changes take effect constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
15. General Provisions
Severability: If any provision of this policy is held invalid or unenforceable, that provision shall be construed to reflect the parties’ intentions, and all other provisions shall remain in full force and effect.
Governing Law: This policy is governed by the laws of Scotland, and you agree to submit to the exclusive jurisdiction of the Scottish Courts.
Contact Us: For any questions about this privacy policy or our data practices, please contact:
Robert Hokin Fundraising101™ Academy Email: robert.hokin@fundraising101.academy Phone: +44 7957 201 203
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